Orders and Payment

Can I cancel or modify my order?

Yes, you can request to cancel or modify an order within 6 hours of a successful purchase. After this timeframe, the order cannot be changed. Please contact us immediately for assistance.

What if I miss the 6-hour window?

If you miss the 6-hour window, you will need to wait to receive the product and then follow the process in our Refund and Returns Policy.

What payment methods do you accept?

We primarily accept payments via PayPal. You can use your PayPal balance or securely use a credit/debit card through PayPal's payment gateway without needing an account.

What currency are all prices charged in?

All transactions on our website are processed in USD (United States Dollar).

Shipping

Which countries do you ship to?

We currently ship to Canada, Australia, and the United States.

How can I track my order?

Once your order has shipped, we will send you a confirmation email containing a tracking number.

Returns and Refunds

What is your return policy?

We accept returns within 30 days from the date you receive the product.

Who pays for return shipping?

We will cover all return shipping costs. We will provide you with a prepaid shipping label.

What should I do if my item arrives damaged?

Please contact us within 30 days of delivery with photos of the damaged item. We will resolve the issue for you quickly.

How long does a refund take?

After we receive and inspect the return, the refund will be processed within 2 business days.

How can I contact you?

You can reach us through the following channels:

• Email: contact@wearzup.shop
• Phone: +1 9302567884
• Address: 5995 N 78TH St Unit 2018, Scottsdale, AZ 85250, United States
• Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM (MST)